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Data Protection and Privacy Policy

1. Who we are
This policy explains how Palindromicals collects, uses, and protects personal information.
If you have any questions about how we handle your data, please contact: info@palindromicals.com
 

2. What information we collect
We may collect the following information when you complete questionnaires, contact us, or take part in our projects:

  • Responses to surveys or questionnaires

  • Contact information (such as name or email) if you choose to provide it

  • Feedback or comments related to our work


You are not required to provide personal information unless you wish to.

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3. How we use your information
We use the information collected to:

  • Understand people’s views, experiences, and feedback

  • Inform the development of projects, including educational materials such as illustrations, videos or animations

  • Improve the content and accessibility of our work

  • Report on project outcomes where required


Where possible, responses will be analysed in summary form and combined with others so that individuals cannot be identified.
We will not use your information for marketing purposes or share it with third parties unless this is necessary for the project and clearly explained.

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4. Legal basis for processing data
We process personal data in accordance with UK GDPR and the Data Protection Act 2018.
The legal basis for processing is typically:
Consent – where you voluntarily provide information through a survey or form
Legitimate interests – where information is used to support project research, evaluation, or development

 

5. How we store and protect your data
We take appropriate steps to protect personal information from loss, misuse, or unauthorised access.
Data may be stored using secure digital systems such as password-protected files or trusted online platforms used for surveys and project management.
Only authorised members of the project team will have access to the information.

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6. How long we keep your data
We will only keep personal information for as long as necessary to complete the project or meet reporting requirements.
After this period, data will be securely deleted or anonymised.

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7. Sharing information
We do not sell or share personal data with third parties.
In some cases, anonymised or summary information may be shared with project partners or funders to report on project outcomes.

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8. Your data protection rights
Under UK data protection law, you have the right to:
Request access to the personal data we hold about you

 

  • Request correction of inaccurate information

  • Request deletion of your personal data where appropriate

  • Withdraw consent where processing is based on consent


Requests can be made by contacting us at info@palindromicals.com
 

9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on our website.
 

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